CLIENT RETENTION AND APPRECIATION Client Retention Keeping clients is more important than generating new leads. You can’t grow if you don’t keep your clients for a long time. Boot Camp Belt System You will notice in the retention checklist that we mention giving a “white belt bracelet.” This system is designed to engage members, keep […]
Maybe you’ve noticed some trends in your training program. The people who you’re used to seeing maximum effort and results from aren’t performing the way they used to. Your steady clients are cancelling or “forgetting” appointments. Your rate of client churn is way above what you’ve come to consider normal.